Order Processing:
Please allow 1 working day to process your order. Expect an email within 1 day to let you know your order is on the way!
Orders placed after 3pm (Monday to Friday) will ship the next business day.
Please note we do not dispatch orders on a Saturday, Sunday or any public/bank holidays.
Orders placed after 12pm on Friday will be shipped on the following Monday.
Delivery:
Standard Delivery UK & Northern Ireland - £7
Via Royal Mail First Class Small Parcel Service (1-2 Working Days)
Standard Delivery Republic of Ireland - £11
Via Royal Mail First Class Small Parcel Service (2-4 Working Days)
Standard Delivery International - £25
Via Royal Mail Small Parcel Global Shipping Service (7-10 Working Days)
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Watch Cartel NI is not responsible for these charges if they are applied and are your responsibility as the customer.
Refunds, Returns & Exchange:
We accept returns up to 14 days after delivery, if the item is unused and in its original
condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at hello@watchcartelni.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at hello@watchcartelni.com.
Our story
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